Business Broadband Guide

Everything you need to know about choosing the right business internet for your Singapore company.

1. Assess Your Business Needs

Number of Employees

  • 1-10 employees: 100Mbps typically sufficient
  • 11-50 employees: 500Mbps recommended
  • 51-200 employees: 1Gbps for optimal performance
  • 200+ employees: Multiple Gbps or dedicated lines

Business Applications

  • Basic: Email, web browsing, basic cloud apps
  • Medium: Video conferencing, CRM systems, file sharing
  • Heavy: Large file transfers, real-time collaboration
  • Enterprise: Data backup, hosting, multiple locations

2. Understanding Business Internet Types

Fiber Broadband

Most reliable option with symmetrical speeds and low latency. Best for most businesses.

Dedicated Internet Access (DIA)

Guaranteed bandwidth not shared with other customers. Higher cost but maximum reliability.

3. Key Features to Consider

Service Level Agreement (SLA)

Look for 99.9% or higher uptime guarantees with compensation for outages.

Static IP Addresses

Essential for hosting services, VPNs, and remote access systems.

Support Quality

24/7 technical support with direct business support lines.

4. Provider Comparison

Provider Strengths Best For
Singtel Largest network, premium support Large enterprises, critical operations
StarHub Business focus, managed services Medium businesses, IT outsourcing
M1 Competitive pricing, local support SMEs, cost-conscious businesses
MyRepublic No contracts, aggressive pricing Startups, flexible businesses

5. Implementation Timeline

Typical Setup Process:

  1. Week 1: Get quotes and compare options
  2. Week 2: Place order and schedule site survey
  3. Week 3-4: Installation and testing
  4. Week 5: Go-live and staff training

6. Cost Considerations

Monthly Costs by Speed:

  • 100Mbps: S$68-S$88/month
  • 500Mbps: S$108-S$188/month
  • 1Gbps: S$149-S$388/month
  • 10Gbps+: S$899+/month

Additional Costs:

  • Setup/Installation: Often free with contract
  • Router/Equipment: Usually included
  • Static IP addresses: May have monthly fee
  • Managed services: Optional extras

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