Business Broadband Setup Guide for New Companies
Complete step-by-step guide to setting up business internet for your new Singapore company. From planning to go-live in 4-6 weeks.
Updated for 2025 • 4-6 Week Timeline
Setup Overview
4-6
Weeks Total Timeline
S$50
Starting Monthly Cost
5+
Provider Options
FREE
Setup (Promotional)
Choose Based on Your Business Size
Startup (1-5 employees)
S$50-100
per month
Recommended Speed: 300-500 Mbps
Best Providers:
MyRepublic M1
Key Features:
No contract flexibility Basic support Cost-effective
Specific Needs:
- Flexible terms for uncertain growth
- Video conferencing capability
- Cloud application access
- Basic email and web browsing
Small Business (6-15 employees)
S$80-150
per month
Recommended Speed: 500 Mbps - 1 Gbps
Best Providers:
M1 StarHub MyRepublic
Key Features:
Good support Reliable speeds Scalable options
Specific Needs:
- Multiple video conferences
- File sharing and collaboration
- Cloud backup capabilities
- VoIP phone systems
Medium Business (16-50 employees)
S$120-250
per month
Recommended Speed: 1-2 Gbps
Best Providers:
Singtel StarHub M1
Key Features:
Priority support SLA guarantee Business features
Specific Needs:
- High-capacity video conferencing
- Large file transfers
- Multiple cloud applications
- Remote access requirements
Large Business (50+ employees)
S$200-500+
per month
Recommended Speed: 2 Gbps+
Best Providers:
Singtel ViewQwest
Key Features:
Premium support Dedicated account manager Enterprise SLA
Specific Needs:
- Mission-critical applications
- Advanced security requirements
- Redundancy and backup
- Custom network solutions
4-Phase Setup Timeline
1
Pre-Setup Planning
1-2 weeks before launch
S$0 (planning phase)
- Assess internet requirements based on business size
- Research and compare providers
- Check building infrastructure and approvals
- Budget for setup costs and monthly fees
- Plan network layout for office space
2
Provider Selection & Application
2-3 weeks before launch
S$0-500 (deposits may be required)
- Submit applications to 2-3 preferred providers
- Negotiate pricing and contract terms
- Schedule site surveys if required
- Obtain building management approvals
- Finalize provider selection and sign contract
3
Installation & Setup
1-2 weeks
S$0-300 (installation fees, usually waived)
- Coordinate installation appointment
- Prepare office space for installation
- Fiber installation and equipment setup
- Network configuration and testing
- Staff training on new system
4
Go-Live & Optimization
1 week
S$0-200 (optional additional equipment)
- Service activation and testing
- Configure business applications
- Set up security and backup systems
- Train staff on usage and troubleshooting
- Document network settings and contact info
Pre-Setup Checklist
Legal & Administrative
- Company registration with ACRA completed
- Business license obtained (if required)
- Office lease agreement signed
- Building management approval for installation
- Corporate bank account opened
- GST registration (if applicable)
Technical Requirements
- Office layout planned for network equipment
- Power outlets available for modem/router
- Cable routing planned for minimal disruption
- Network equipment space allocated
- WiFi coverage areas identified
- Security requirements assessed
Provider Documentation
- Company registration documents
- Authorized signatory identification
- Office address proof (lease/utility bill)
- Building management contact details
- Estimated internet usage requirements
- Contact person for installation coordination
Complete Cost Breakdown
One-Time Setup Costs
Setup/Installation Fee
Often waived during promotions
S$0-300
Router/Modem
Usually included with plan
S$0-200
Additional Network Equipment
Switches, access points if needed
S$100-500
Professional Installation
For complex setups
S$100-300
Security Setup
Firewall, VPN configuration
S$50-200
Typical Total: S$0-500
Monthly Ongoing Costs
Internet Service
Depends on speed and provider
S$49-348
Static IP Address
Optional, per IP
S$10-30
Premium Support
Enhanced support packages
S$20-50
Security Services
Advanced firewall, monitoring
S$15-100
Cloud Backup
Optional data backup services
S$20-100
Typical Range: S$50-200/mo
Avoid These Common Mistakes
Underestimating Speed Requirements
Poor performance during peak usage
Solution:
Calculate based on concurrent users and applications, not just current needs
Choosing Cheapest Option Without Research
Inadequate support when issues arise
Solution:
Consider total cost of ownership including support quality and reliability
Not Planning for Growth
Need to upgrade shortly after setup
Solution:
Choose plans that can scale or providers with easy upgrade paths
Ignoring Contract Terms
Locked into unsuitable terms or high penalties
Solution:
Read all contract terms carefully, especially cancellation and upgrade clauses
Poor Installation Timing
Delays in business operations
Solution:
Plan installation well before business launch date with buffer time
Quick Provider Comparison for New Companies
| Provider | Best For | Starting Price | Contract | Setup Time |
|---|---|---|---|---|
 MyRepublic | Startups, Cost-conscious | S$49.50/mo | No Contract | 7-14 days |
 M1 | SMEs, Flexibility | S$103.50/mo | No Lock-in Option | 14-21 days |
 StarHub | Medium businesses | S$79/mo | 12-24 months | 14-28 days |
 Singtel | Enterprises, Reliability | S$94/mo | 12-24 months | 21-28 days |
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